Recently received a similar stupid non-relevant response to a question…three months later. First and foremost, the Southwest Rapid Rewards Performance Business Credit Card, which has an annual fee off 199, comes with 365 8 Wi-Fi credits annually. If you have a layover, no problem, as you can just pick up where you left off viewing on the next. Go to your available wireless networks and select Southwest WiFi to connect. Can I Use Multiple Devices on Southwest Airlines WiFi. Make sure your Wi-Fi is still on while in airplane mode. A new page will appear with a link to or with an option to copy the URL. View available wireless networks and select SouthwestWi-Fi. Your business means the world to us, and we hope to welcome you onboard a Southwest flight very soon. Turn on your Wi-Fi-enabled device and set it to airplane mode. Turn on Wi-Fi in Wi-Fi and network settings. You’ll receive a separate email confirming the refund once our Inflight Internet Team has verified the transaction, and the credit will return to the original form of payment within 30 days. Probably the server is overloaded, down or unreachable because. If is down for us too there is nothing you can do except waiting. In that case you should request a refund with the details which should be granted. We have tried pinging Southwest Airlines website using our server and the website returned the above results. It should work all day across plane changes - that's going to be changing soon though to a per-aircraft pricing model in which case you'd have to pay again on the new plane. I have requested a refund for the purchase on your behalf. Times displayed are PT, Pacific Time (UTC/GMT 0) Current server time is 11:02. We appreciate your bringing this concern to our attention. We actively work with our Internet provider to ensure we provide a high-quality product to our Customers. I’m sorry to hear that you are disappointed with our Inflight internet service. I appreciate the opportunity to address your concerns. Launch your Internet browser for immediate access to the Southwest Airlines Hotspot portal, or type in the address bar. Go to your available wireless networks and select Southwest WiFi to connect. I complained about this issue to Southwest on April 3, and got this non-responsive response about Wifi today (9 days): Turn on your Wi-Fi-enabled device and set it to airplane mode.
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